Crisis Communications

As one of Perth’s leading PR agencies, Spoke works proactively with clients to plan, manage and implement effective communication strategies during a crisis.

Swift response times, key message training, stakeholder management and leveraging our strong media relationships, we help you take charge of the narrative. Controlling the timings and flow of communication ensures your employees, key stakeholders and media outlets receive relevant, accurate and timely information.

Working as part of your Crisis Response Team or alongside, Spoke’s experienced team conducts thorough risk assessments, scenario planning and media training to equip your leaders with the skills and confidence needed to navigate crises successfully.

Spoke also provides counsel and recommendations for post crisis communications and stakeholder engagement to future proof your company and maintain long-term relationships. Whether you’re faced with a data breach, hostile takeover, tragedy or industrial action Spoke will help protect reputations and sustain stakeholder trust so business continues.

Find out more about Spoke’s media services here.

Just having a plan on file doesn’t mean it will hold up when the pressure is on. When the unexpected happens, it’s easy to overlook critical stakeholder groups or rely on generic statements that don’t stack up under scrutiny.

Spoke can review your plan, identify hidden gaps, and help you build a solid, crisis-ready approach. We can help you craft clear, credible media statements, test realistic scenarios, and train your leaders to respond confidently.

When a crisis hits, your team will have the know-how and the tools to act with speed, accuracy, and composure.